What if my basement is flooding? What do I do?

What if my basement is flooding? What do I do?

Try your best to stay calm, because it can be a pretty stressful event. Then you should do the following:

  1. Turn off any electricity, if it’s safe to do so.
  2. Shut off the water source.
  3. Locate the leakage.
  4. Determine if any household items can be removed or salvaged to prevent further damage.
  5. Call the aha claims team at 1 (855) 242‑2440 so they can start the emergency claims process. We’ll also work with you on preferred providers to start the cleanup and examination immediately.